Netflix static/popping audio problems

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skibiglines
Resident

When I use Netflix through Optik STBs, the sound that comes through my receiver/speakers has random popping and static noises.  Netflix audio is excellent when I use my Apple TV but when I use Netflix via the TELUS App I get random popping and static noises.  It is worse when base tones are present.  In audio settings via the TELUS App there is only one English option.  I am not given the choice to choose between English 5:1 and English (Original).  Set top box is connected to 5.1 receiver via HDMI.  My set top box is not 4k and is about 3 years old.  Please help, the random popping and static noises is annoying and could damage my speakers.

Community Power User
Community Power User

Existing discussion: https://forum.telus.com/t5/Internet-TV-Home-Phone/Netflix-Static-Cracks-Pops-Through-Speakers-During...


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