As they hope you will be more satified then they and I and a ton of people are with Telus.
You have yet to see their incompetence , believe me when I tell you your not even a concern to Telus they will ignore you until you go away.
Be sure to check the high definition channel selection with Shaw. I was ignored until I went away, like many others endlessly filling out the “Channel Request Form”. I waited more than 4 years and still no Timeshift PBS channel in high def. After there was no longer a CW channel in HD, many people complained. Nearly a year later, this hasn’t been rectified.
My only regret is that I didn’t switch to Telus sooner.
People are so quick to aggravate themselves these days.
I've had Shaw at my current location for 20 years. In 2 decades, obviously I've had issues, but I have no complaints. Switching providers because of technical issues, or issues with tired reps, just aggravates your life. There's no perfect technology, and customer reps are people, and there are no perfect people, wrap your head around that and life is so much easier.
I have not heard of the $10 a month dial up internet actually thought dial up was no longer offered.
I take it its still offered in some Rural areas. Although my internet comes in via a landline ..maybe Im using dial up now sure seems like it !
Im getting from 0.3 to 0.8 Mbps download speed
I have been a long time customer of Telus and have been really satisfied with their service, picture quality, no service interruptions, most HD channels. Problem with box freezing was resolved with installation of new box and also the newest Modem.
My friends have also switched to Telus because of constant service problems on Shaw.
Many people go between Shaw and Telus every few years.....they get fed up with the poor quality and sub-par service of one company and move to the other when their memory of the poor quality and sub-par service has faded.