More then an hour wait on phone with telus

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kikithecafekief101
Ambassador
Never heard of since like one to two years ago.

To company hiring and not enough people for some werid reason..... In merto Vancouver
Community Power User
Community Power User
Online chat or twitter is usually the best method, for the fastest response times.

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xl CPU Alum
CPU Alum

Time of day makes a difference..... evenings are the worst.

 

Support operates 24/7. Give them a call late evening or early morning for shorter wait times. Otherwise, be prepared for longer waits.

Fisherguy
Connector

The online chat does not seem to be working now??

 

Highlighted
Community Power User
Community Power User

@Fisherguy Seems to work fine when I checked. Live chat isn’t mobile friendly, it’s meant to be utilized from desktop PC/Mac.

 

“All of our agents are currently serving other customers. There are 17 people ahead of you in the queue.”


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Fisherguy
Connector

yes I know

DV66
Resident
I was wondering what number to call I've been looking for hours and cannot find a number for technical support.
Fisherguy
Connector

Really?
Contact us, 

 

TELUS Internet, TV & Home phone

 
 
TELUS Mobility
1-866-558-2273

*611 on your TELUS mobile phone