Internet drops after an hour and need to power cycle

[Faiqh]

I just got my fiber and the ont is connected to à modem that is in bridge mode the router loses internet every so often and i need to power cycle the router to get internet. Same thing happens if i directly connect the router to the ont.

[Nighthawk]

It's sounding like it could be an issue with the router. If it is a third party router, you may need to contact the manufacturer. Make sure you have up to date firmware also.

For testing purposes, you may want to connect a device or computer directly to the Actiontec gateway Telus installed. Use ports 2-4. Test directly from the Actiontec without your router.