05-22-2019 08:47 PM
I'm on the 150 gb internet plan. The last six months whenever I get around to 130 gb, Telus sends me an email saying I have used 95%. If I get to 135, I get another email saying I have hit over my monthly cap and will be billed overage charges. Thing is, the Telus 'usage' numbers on my account information, as well as my bill each month, have not shown me going over. In fact I have at least 10gb unused each month. What is going on?