08-20-2018 10:43 PM
Yesterday I was rearranging my office so I had to move the router when I was done rearranging the internet light on my router is orange but my wifi light green i've tried switching cords but nothing seems to make the light green again. I didnt move the router that much its still in the same wall port and everything also my ps4, My bedroom pc, and my phone cant connect to the wifi a times
08-20-2018 11:05 PM - edited 08-20-2018 11:07 PM
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Follow this support article to troubleshoot here.
08-21-2018 01:29 PM
you see I've tried that and it still didnt work. My phone every once and a while get like an hour of no internet then an hour of internet I have fac. reset the router at least 4 times now and everytime it turns back on the light is still orange
08-21-2018 01:30 PM - edited 08-21-2018 01:31 PM
Im running a T3200 in case you want to know
08-21-2018 02:32 PM
As long as the modem is connected to the exact same phone jack, it should work. You don't have a line filter or anything on the cord/jack? Is there more than one outlet on the wall jack?
08-21-2018 02:45 PM
Yea there is a phone line that goes to the home phone and then a port for the router that I have it plugged into
08-21-2018 04:03 PM
So I restarted my router and it seemed to work but I dont doubt it only being a temporary fix