Incoming internet transfer recipient

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Logan42
Resident

My ex transferred the internet and cable we had in our apartment to our name. However I can't find any information about the internet and cable on my account. All I have is my telus mobility. How do I access this information?

Community Power User
Community Power User
When was the transfer done? Did you speak to someone at Telus during the transfer process? It can take 24-48 hours to show up in your account after the transfer was completed.

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AntonyHall
Helpful Neighbour

you still also need to add the home services account to your internet profile, by using the add new account option