10-10-2018 07:02 PM
10-10-2018 08:42 PM
Outages are not that common and Edmonton is massive. There's a good chance it isn't an outage, especially if it's been sporadic for a couple days.
Ultimately if the line to your place is not working, you'll need to speak with Telus directly and start the troubleshooting process with them, and worst case scenario, a tech may have to go out. Some issues can be resolved remotely depending on the cause.