01-20-2019 11:02 PM
01-20-2019 11:23 PM - edited 01-20-2019 11:24 PM
As is the usual recommended process, start with these troubleshooting steps and if that doesn't work, call Telus at 1-877-310-8324. If for some reason it is a billing issue, that likely won't be able to be sorted until tomorrow when Sales is open.