11-20-2018 01:23 AM
11-20-2018 03:40 AM - edited 11-20-2018 03:41 AM
Could be any number of things. Is that total data with uploads and downloads combined, or just downloads?
Just off the top of my head:
11-20-2018 03:40 AM - edited 11-20-2018 03:41 AM
Could be any number of things. Is that total data with uploads and downloads combined, or just downloads?
Just off the top of my head:
11-20-2018 11:15 AM
Five GB per day equals 150 per month, and not considered a exorbitant amount of data by many.
11-20-2018 11:52 AM
7 Gb in one day with home network shut down
11-20-2018 12:42 PM
Shut down as in you have the router unplugged? Do you have Optik TV?
11-20-2018 03:31 PM
well i am over this all ready 7 Gb in 12 hours .
Yes i have optic tv it is obvious that is the usage so it was a lie that optic tv does not use bandwidth .
11-20-2018 04:04 PM
Where are you measuring this consumption?
How do you shut down your home network while still leaving Optik running?
Are you being billed for the data you see being consumed?
11-20-2018 06:49 PM
If you watch Netflix on Optik it uses data. It warns you when you launch it. Regular TV usage won't affect the data used as it doesn't use the internet.
11-20-2018 08:15 PM
That's pretty funny because it does use the internet regular optic uses data 10Gb today
11-20-2018 08:45 PM
@YouNoIt wrote:That's pretty funny because it does use the internet regular optic uses data 10Gb today
No, actually Optik is not delivered over the Internet. It is delivered over Telus IP network, as are packets from the Internet to your home. TV and Optik On Demand is all delivered from Telus-owned servers, and the packets never exit the Telus network.
Info delivered over the Telus network can meet different standards than does internet traffic. (See: Net Neutrality)
Again, how are you measuring your data consumption?
11-21-2018 01:35 AM
20 GB today from the only items connected online is optic tv .So yes it's optic TV that is using the bandwidth That would work out to over 600GB in a month not including internet usage .
I really think this a scam and i see on reddit that i am not the only ones with the same problem .
Optic Tv does use bandwidth and does go against the monthly total.
11-21-2018 01:41 AM - edited 11-21-2018 01:47 AM
Optik TV does use bandwidth but it does not affect your data cap. Make sure you aren't confusing the two terms. The Optik traffic comes from within Telus' network, not the actual internet so the traffic is very easy to differentiate.
Again, how exactly are you keeping track of bandwidth used? What are you using to track it? Where are you looking to see data transferred? Can you post screenshots?
11-21-2018 01:56 AM
I look at the website and my data capture here and i have used more data in 6 days with telus than i did with shaw .Not very happy with the game that is playing here .
11-21-2018 02:34 AM - edited 11-21-2018 02:36 AM
You are still being rather vague in your responses. Can you please provide more details?
You also appear to have PureFibre 300, those plans normally have unlimited data.
11-21-2018 11:56 AM
25 GB in 24 hours i see that optic tv is the problem and this information is also on reddit and other sites.
Telus does this to charge for access data usage and make more money time to see what the crtc has to say about my findings !!
11-21-2018 12:02 PM - edited 11-21-2018 12:15 PM
So, now you need to disconnect your TV to learn if it really is Optik.
You still have chosen to not provide any of the clarification requested, nor links to the off-site statements you have referenced.
11-21-2018 12:12 PM
I sent a 5 page email to the CRTC about this lie from telus
11-21-2018 01:19 PM
Well I do hope that you have provided more evidence of the "scam" in your letter than you have posted here. It is not helpful to this forum to simply berate Telus. Many users here are more than willing to help with solving problems. But if you are unwilling to post the requested information you are simply wasting our time.
11-21-2018 03:03 PM
Really you guys are drinking so much of the telus kool aid it's not a joke .20GB in 24 hours is total bull**bleep** my router 654.56 total on my router and telus site has over 10GB how is that possible .
11-21-2018 04:00 PM
Post some images, without proof this is just getting silly.
12-01-2018 08:52 AM
Since i see Telus so called techs don't seem to care about the insane data usage and other problems that were never had on ShawCable .THe phone call i had with Telus tech that if the data usage is not found in a week i will go back to ShawCable