Getting home internet set up faster

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BlairP291
Resident

I just signed up for a new home internet installation.  The first available appointment is 7 days from today.  Is there a way to get the installation faster by visiting a Telus store and doing the installation by myself? 

Community Power User
Community Power User

There won't be a faster way. Normally they send out an installer to get everything set up correctly, including the wiring for the modem. Many cases they need to install some hardware on the phone line in the house for the modem to work correctly. It also helps in case any problems arise that they can be sorted out quickly while the installer is there.


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