Call wait times

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KT
Resident

I have been on hold to speak to someone for over an hour. This is ridiculous. Why is your customer service so bad? 

Victoria_guy
Coach

It's best to call when you have at least 2 extra hours to wait, or as another suggested, very early in the morning. Maybe only a hour wait then.

AC08
Resident
I agree- I was left on hold for 3 HOURS yesterday before I decided to just give up. I am not impressed with the lack of customer service and the fact that obviously no one cared that I was waiting that long.