why does telus use outdated cisco products that are no longer been made

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Hi there,

I'm not too sure what you are referring to. We try to use the most up-to-date products and firmware available. If you are having specific issues with your digital box, please reach out to our technical support department at www.telus.com/chat

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@Hippo: If you notice the other posts here from 'bctjoe', he is asking repeatedly about the Cisco ISB7050 STB. It is being discontinued by Cisco. At this point it's unclear if he subscribes to Optik or not.

 

Telus is trying to use the most up-to-date products? Firmware, maybe. Hardware? No. The CIS330/430 was released in 2007.

 

Cisco will be no longer ship the CIS430 on April18, 2014. The CIS330 has just passed the last date Cisco will ship new boxes out on.

 

CIS330 End of Life/Sales announcement: http://www.cisco.com/en/US/prod/collateral/video/ps8611/ps9520/ps11631/end_of_life_notice_c51-726896...

CIS430 End of Life/Sales announcement: http://www.cisco.com/en/US/prod/collateral/video/ps8611/ps9520/ps11631/end_of_life_notice_c51-729028...

ISB7050 End of Life/Sales announcement: http://www.cisco.com/en/US/prod/collateral/video/ps8611/ps9520/ps11631/end_of_life_notice_c51-728839...

 

If it's regarding the Actiontec gateway, Telus has lobotomized the firmware that comes with it compared to what Actiontec provides. Telus' firmware also came with WPS enabled which is a security risk due to how hackable it is though Telus has yet to advise their customers about that risk. Plus the old Siemens SE567 gateway got hacked on a large scale and only after CTV/Global/CBC picked up the story did Telus admit there was a hack.

 

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Whatever happened to the Broadcom STBs Telus has been testing for the last couple years?


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Hmm... how does this impact future Optik sales?

Are you saying there will be new features and hardware in Spring 2014 for new optik users? Perhaps the ability to watch/record to 8 TV's?

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Telus likely has a fair number of STBs warehoused somewhere. They won't likely run out. Even if they do change the hardware, the features will likely be the same as it'll be the same software in use.

 

8 TV support would need much faster internet connections and possibly STBs that would support 8 streams. It's highly unlilely that'll happen anytime soon.

 

Some of the other providers using Mediaroom for IPTV have STBs from Motorola and PACE. PACE being the newest ones. PACE also has VDSL2 gateways for IPTV also that look like they may be better than the Actiontec gateways.


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Hi there,

I'm not too sure what you are referring to. We try to use the most up-to-date products and firmware available. If you are having specific issues with your digital box, please reach out to our technical support department at www.telus.com/chat

View solution in original post

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Community Power User
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@Hippo: If you notice the other posts here from 'bctjoe', he is asking repeatedly about the Cisco ISB7050 STB. It is being discontinued by Cisco. At this point it's unclear if he subscribes to Optik or not.

 

Telus is trying to use the most up-to-date products? Firmware, maybe. Hardware? No. The CIS330/430 was released in 2007.

 

Cisco will be no longer ship the CIS430 on April18, 2014. The CIS330 has just passed the last date Cisco will ship new boxes out on.

 

CIS330 End of Life/Sales announcement: http://www.cisco.com/en/US/prod/collateral/video/ps8611/ps9520/ps11631/end_of_life_notice_c51-726896...

CIS430 End of Life/Sales announcement: http://www.cisco.com/en/US/prod/collateral/video/ps8611/ps9520/ps11631/end_of_life_notice_c51-729028...

ISB7050 End of Life/Sales announcement: http://www.cisco.com/en/US/prod/collateral/video/ps8611/ps9520/ps11631/end_of_life_notice_c51-728839...

 

If it's regarding the Actiontec gateway, Telus has lobotomized the firmware that comes with it compared to what Actiontec provides. Telus' firmware also came with WPS enabled which is a security risk due to how hackable it is though Telus has yet to advise their customers about that risk. Plus the old Siemens SE567 gateway got hacked on a large scale and only after CTV/Global/CBC picked up the story did Telus admit there was a hack.

 

---

 

Whatever happened to the Broadcom STBs Telus has been testing for the last couple years?


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

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Most Helpful
CPU Alum
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Hmm... how does this impact future Optik sales?

Are you saying there will be new features and hardware in Spring 2014 for new optik users? Perhaps the ability to watch/record to 8 TV's?

View solution in original post

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Most Helpful
Community Power User
Community Power User

Telus likely has a fair number of STBs warehoused somewhere. They won't likely run out. Even if they do change the hardware, the features will likely be the same as it'll be the same software in use.

 

8 TV support would need much faster internet connections and possibly STBs that would support 8 streams. It's highly unlilely that'll happen anytime soon.

 

Some of the other providers using Mediaroom for IPTV have STBs from Motorola and PACE. PACE being the newest ones. PACE also has VDSL2 gateways for IPTV also that look like they may be better than the Actiontec gateways.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

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TELUS is currently installing Broadcom 7000 series in the field.  I have both the PVR and STB's at home.