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why do I keep getting a pop up: pc is not protected

Just Moved In

why do I keep getting a pop up that says:  pc is not protected


Community Power User
Community Power User

Typically that means you have no active antivirus. If you click the box that says that it should show what the problem is. Alternatively, if you do have active antivirus and are still seeing it, you may have a virus. If you have have a paid subscription to an antivirus program and it expires, you may see this message also.

What antivirus program do you have installed? 

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@ Jall

Telus provides it's own anti-virus software backed by Norton.

You may download it at

You'll need to have an account on the Telus website first, you can register at

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For more assistance, you may contact us at

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