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trouble uninstalling incompatible Telus Security on Windows 10

gar
Just Moved In

tried to install Telus Security after upgrade to Window's 10 using Window 7 compatibility setting. Now, cannot get it to finish installing or to uninstall it. Keep getting notice to re-start to finish install but nothing happens expect another message.

1 REPLY 1

Nighthawk
Community Power User
Community Power User
Windows 10 is not properly supported by Norton yet. Running the installer in compatibility mode probably made things worse. There are large numbers of problems reported with Windows 10 and Norton on Norton's support forums.

Best bet is to call in to Telus. They may have a tool to rip Norton out. Or use the one from Norton below.

Also:
- https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
- https://support.norton.com/sp/en/us/norton-security/current/solutions/v113033802_EndUserProfile_en_u...


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