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so i've had issues with my VSG1432

Friendly Neighbour

so as the title states for the beginning of Feb i had issues with my VSG1432 router connecting to my laptop showing no internet access or limitted connection meanwhile my iPhone and iPad had connectivity as well as my printer which is networked in after two days of listening to Telus try to tell me that it was a laptop issue i logged into my router and added a second WLAN and suddenly everything was able to connect i'm battling less then normal speeds i'm wondering if anyones had similar issues? very disappointing that they say its a laptop issue when i was able to tether my phone too so it wasnt a laptop network issue