new set top box?

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Ambassador

when will the 440s coming out. my dad bought a 4k tv and the tech rep set his res to 720p because of hcdp cant display content...

will a new 4k or or just a norm 1080p box becoming out soon? spring of 2017 as includes bit more of surrey with the fiber build like white rock, bc has it the website now!! 

 

And just thinking 2017 is a going to be a big year!! more websites plus the Xbox Scorpio is coming in fall 17 and its plays native 4k games! ........

 

http://www.gamenguide.com/articles/73828/20161125/xbox-one-scorpio-release-date-news-update-upcoming...

 

 

Community Power User
Community Power User

Kief, you ask this question on a monthly basis. The answer still will not change until Telus announces new hardware.

 

As for your dad, you said previously he lives elsewhere so he will need to sort out the issues with his TV and his box. If his 4K tv can't display things properly at higher resolutions, that would be something he'd have to investigate with the manufacturer, including looking for updated software.


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Ambassador
K, thanks, tho If he gets the 4k pvr will I in the setting change the output 4k and the pvr too both 4k or just pvr?
Community Power User
Community Power User

Start with 1080p. If his TV still fails, check tech support from the TV manufacturer (not Telus). TV may need a software update. He'll also need to make sure he has an HDMI 2.0 / High Speed HDMI cable for 4K to work. Older HDMI 1.4 cables won't support 4K fully.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂