internet

[DVK]

When is Telus upgrading the internet in our area?? Been a customer since 1990 and have live at this location since 2006 without any upgrades. Not cool if you consider the demands of new equipment in this day and age. This is what I get tonight:

Ping: 331 ms

Jitter: 31 ms

Download Speed: 0.8 Mbps

Upload Speed: 0.4 Mbps

Test Completed: Thu Dec 14 2017 16:58:42 GMT-0800 (PST)

Nanaimo (Cedar area)

Dave

[NFtoBC · Accepted solution]

This Neighbourhood is inhabited by customers, just like you. We have no insight to Telus business plans, and no connection to the internal workings of Telus. We volunteer to share knowledge about Telus products and services which we have gained by experience or surmise. . You will need to connect with Telus staff more directly through a phone call, chat, Facebook or Twitter, as described in the Contact Us section at the bottom of the page. Even the base level of Internet offerings from Telus should be higher than about 5Mbps.  Ask that your service connection be reviewed.