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how do i set my actiontech modem to bridge mode so i can connect my d-link dIR-868L?

djl504
Just Moved In
 
2 ACCEPTED SOLUTIONS

NFtoBC
Community Power User
Community Power User

There are a number of discussions on this topic which can be found using the search term "Bridge Mode"

NFtoBC
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Nighthawk
Community Power User
Community Power User

Doesn't bridging the modem violate some terms of service or acceptable use policy? Or is Telus actually enforcing any of that?


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31 REPLIES 31

When you specify that a local IP address is in the DMZ of the router, it simply means that ALL port numbers are forwarded to that IP address, so no other port forwarding is required. You just have to make sure that the local IP address stays the same and doesn't change, which you can do with either a DHCP reservation or a known static IP address.

Eno
Helpful Neighbour

I hope I won't be tarred and feathered for necroposting but this is the most recent "bridge mode" search result that gets close and "use search function" seemed to be a pretty popular answer back 9 months ago.


I'm hovering on abandoning Shaw and their bloated 250/15 plan (that frequently drops to 12-20/12) and a big part of this is pivoting on still being able to maintain functionality of my RT-AC68U router. I am only interested in internet services- no optik for me thanks.


From what I'm reading above, if I put my router IP into the DMZ of whatever modem / router I get from Telus I'll have effectively bypassed their modem and can then still use my current settings as I have with Shaw. I imagine I can then also turn off signal from the Telus unit so it is, essentially, just a box that bonds 2 lines and funnels data through my existing router. 


If it's that easy then I imagine I'll be a Telus customer soon!



Nighthawk
Community Power User
Community Power User

This thread is quite a bit out of date. It's for the older Actiontec hardware. (DMZ did nothing anyways) The newer gateways are a lot easier to set up and get one dedicated port working bridged.


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Eno
Helpful Neighbour

Thanks Nighthawk. I've been getting a TON of conflicting information via their online chat and also talking to someone on the phone last night- all I wanted to know was "whether or not I can use my own router through the modem provided by telus." 


The girl on the phone said no you can't- and when I pressed the issue she went to talk to someone else and they said "No you can't." 


The thing / person on the online chat also said they didn't think it would work but admitted it / they didn't know for sure. 


Kind of frustrating right out of the gate- Are there new threads that are more up to date that help a person do this? I'm no guru or anything but I'm not afraid to look under the hood and can generally get done what needs to get done- 

Doug1Ames1
Ambassador

What you read about connecting your own router to a LAN port of the Telus Actiontec modem+router and putting it in the DMZ is correct for the V1000H model. I use mine that way, and I have zero problems. I haven't seen anyone report an actual problem with using it that way in spite of all the angst posted about not being able to use a true bridge mode. The newer T1200 model does offer a true bridge mode.

Eno
Helpful Neighbour

SO weird that nobody in the 3 people I've spoken to directly over their chat, on the phone- or the person that the was consulted with during my phone call- could just tell me that? 


I was told very specifically- especially on the phone- that I could NOT use my own router. This after I told them it was pretty much the only condition I needed to switch my accounts over. 


I'm not going to keep beating it to death- it's pretty clear that I can do what I want to do... but there appears to be a pretty substantial disconnect between avid internet service users and the personnel who are selling it. 

Nighthawk
Community Power User
Community Power User

Eno - The one thing you have to remember is the sales people are not always very technical (if at all) and many don't seem to be aware of some of the features. Telus' policy for the longest time was nothing was allowed to be bridged. After years of a lot of people asking, they finally did change.


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Eno
Helpful Neighbour

That's great news Nighthawk... and news that comes at an excellent time as I evaluate service providers. In my industry if I don't know the answer to a question, I call someone I know who does. It actually sounded like the person on the phone yesterday did that- but still came out with the wrong answer. Fortunately I know I have this additional resource available otherwise I'd have probably continued my search. 



I do understand that the grass isn't always greener... in fact, sometimes it's not even grass- but I will say that having learned this does make Telus a much more attractive contender if only because their plans have more of what I need and less of what I don't while still being more affordable by a significant margin. 

NFtoBC
Community Power User
Community Power User

In defence of the phone support folks, you  can't use your own router instead of theirs, but must use it in addition. Since some would try to swap, it may be easier to say no. Those wiser are often located on boards like this, and are willing to share their knowledge. 

NFtoBC
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newbie
Just Moved In

Hi ENO, I was just looking for the same information about Telus internet. Just wondering if you have switched to Telus and successfully set up your home network. Any info would be much appreciated as I am considering giving Telus a try.


Thanks in advanced.

Eno
Helpful Neighbour

Briefly Newbie I was very worried about this whole "bridged mode" issue since I had just purchased a pretty sierra hotel router and wanted to preserve its functionality. I got the router that comes automatically with the 100/20 program- and this router does come with a single port that (if memory serves) is bridged by default. (It's been a couple months- I don't recall but it was VERY easy.) If not by default you can go  into the config and set it to bridged mode with one mouse click.


Point and shoot- and I got to keep all my settings as they were. 


With that said- what I have not at all been impressed with is the Telus backfield. The sheer number of people at Telus I went through who told me outright that there was NO WAY AT ALL I was going to be able to use my own router was, in a word, staggering. I asked on the phone, I asked in the chat... I asked on the phone again... They asked "someone who knew."  I asked in here (and found a variety of answers where I FINALLY found the right one specific to my information- which I may add was a combination of here and another webpage). 


My overall experience with the service I subscribed for- ie: internet- has been good. My rates are great and the price is right. 


What I have been entirely dissatisfied with is the administration of the account and the lack of information provided by the people answering the phones. That has been a real nightmare and I just hope I don't ever have to ask anyone anything ever again.