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For accurate speed test results. Hard wire (1) computer to your gateway. Then, ensure all other devices are disconnected from the internet. With the (1) computer hardwired; run a speed test from www.speedtest.net - selecting the highlighted bar in center of the screen that says "begin test". If you are having any issues with your internet speeds, feel free to contact tech support at telus.com/chat. Tech support will follow proper diagnostics to just to ensure there isn't anything preventing you from experiencing the optimized speed you’re paying for.
Don't forget Telus has it's own site.
I prefer using it...
I totally agree, for accurate speeds. No one else should be using the connections. I get different speeds testing at different hours when at testing at hotels.
At Telus we use http://www.speedtest.net for all speed tests. You'll want to wait until the map loads in the middle of the scren and you'll want to click on Begin Test with the green triangle to commence the speed test.
Hope this helps you!