Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Extremely slow speeds with Apple App Store updates

For the last week or so I've been having a problem updating apps from Apple's App Store with my Telus Internet 50 plan. Updates are insanely slow. e.g. a 5 MB app update takes 5-10 minutes. Larger updates (like Microsoft Word) time out, presumably be...

Very slow Telus internet service where I just moved

I just moved to a house in postal code V9E 2G6. The connection is 1.43 Mbps. I phoned and was told that it was just the speed of this location. Would have been awesome in 1995. In 2015, however, it's unacceptable. What will it take for Telus to come ...

DanielT by Friendly Neighbour
  • 20 replies
  • 0 kudos

Issue with HTTPS sites, Facebook, Windows Update,...

I am on Fibre to the home and it's been rock solid for about 2 years till about 10 days ago when I started noticing issues with Facebook not loading properly. It'd load parts of the page but a few pictures might not load and forget about anything loa...

cbrard by Neighbour
  • 3 replies
  • 0 kudos

Audio sometimes cuts out when changing channels.

I recently installed a theater for someone and we're having issues with the audio only on Telus TV. The problem is when you change channels, the audio will sometimes cut out. You can get the audio back by changing the sound modes on the receiver from...

OS X Mail.App not working after upgrade to El Capitan?

If you find you Mail Application not working properly subsequent to upgrading to OS X El Capitan, you need to make a few changes in the Preferences pane. To do this, while in the Mail App, choose Mail > Preferences > Accounts, then select your Telus ...

NFtoBC by Community Power User
  • 0 replies
  • 1 kudos

Resolved! How can I get the optik slim remote to cycle my HDMI inputs?

Just had Optik installed, and the remote synced with my Sony KDL-52ex700 LED TV. Remote controls the power and volume. When I press the input button to try and get the HDMI input menu up, it jumps to Video 1/component 1. Then it will not move from th...

JoeDacky by Just Moved In
  • 3 replies
  • 1 kudos
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