Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 61 replies
  • 2 kudos

Listen to Galaxie online

Just wondering when Telus is going to become one of the providers that allows free online access to the Galaxie channels? I know several existing customers that would like to be able to do so.

smhill by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Empty pvr

When I got home all my recordings were gone does anyone know something I can do besides unplugging it and letting it start up again

Kinney by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Live chat

Hi I can't get the live chat to work does anyone know why?

Kinney by Just Moved In
  • 6 replies
  • 1 kudos

Resolved! Internet Rate Increase

$5 increase for "Internet 15"......? An almost 10% increase in a service is extreme. It leaves a bitter taste after signing on for 3 year service at a posted rate and having this increase. My argument with your competitor and a big reason for switchi...

Bowski by Just Moved In
  • 10 replies
  • 0 kudos

new account

My experience with Telus today is not a nice one. I was booked for installation of internet and cable today March 10 at 8 to 10 am, I scheduled a day off to be at home for the technician, waited on the scheduled time but no technician came in, called...

pcabelin by Just Moved In
  • 1 replies
  • 0 kudos


I unplugged my internet box because it was not working but now I am unsure where each wire goes in the back of the motem. HELP!!!

Resolved! Wireless Internet not working

Our wifi just randomly stopped working for us. I don't know why, or how, nobody went near the modem so nothing could've been unplugged. Lights are still on, our Optik tv is working fine, but no internet connection. Anyone know why? Or could give me i...