Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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How to change YouTube settings for Xbox One

Upgraded internet plan so it's higher than our last 6 months. Our first month and we're over. Didn't make sense because our habits haven't changed. Help article says it's probably because YouTube defaults to higher speed. Got instructions on how to c...

Audio quiet since new boxes

About a month ago i got upgraded from optic with 15 speed internet to optic with 4 HD streams and 50 internet. To do this the tech had to bond 2 lines, and replace all my boxes.Since the upgrade i have noticed i have to turn my volume up more then do...

seantb by Just Moved In
  • 4 replies
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Resolved! Slow(er) Wifi on Actiontec 2200

I just switched over from Shaw this weekend and got a 100mbps connection with optik. I live in a condo and a wifi scan shows well over 20 available networks from my suite. My install came with an actiontec 2200h modem/router. The best speed I can get...

vertsub by Friendly Neighbour
  • 9 replies
  • 0 kudos

Data usage spiking

My data usuage has increased in ther past month. I have changed my passord on my modem. Is there a way to tell which device is hoging all the data?so far this month I have used 44G of Data I do not download movies ,music or watch netflix. Any suggest...

Geohockey by Just Moved In
  • 1 replies
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Actiontec 2200 Frustrations

Just switched to Telus last week (TV and Internet) and I'm doing my best to work with the Actiontec 2200 all-in-one device. So far the issues I've found with it are as follows:1) When setting your own SSID, the Actiontec 2200 doesn't support valid SS...

JonC by Just Moved In
  • 3 replies
  • 0 kudos

Cryage's question

Since I can't seem to reply to the original post, here is the answer for @CryageI suggest submitting a trouble report through the usual channels. IN the meantime, keep a note of when & what, so you can relate the info to the support staff & tech. I h...

NFtoBC by Community Power User
  • 2 replies
  • 0 kudos