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Xbox one

Just Moved In

I switched from shaw cable to Telus internet and now online gaming is ruined can't do anything without lag it's very disappointing and very frustrating anything I can do to make connection better I can't plug directly in because I was talked into placing everything in a location that was easier for them and I figured I'd just connect wifi 


Community Power User
Community Power User
What internet package do you have? Modem/router supplied by Telus? How far away is it located from your Xbox? Signal strength of the wifi signal on your Xbox?

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Helpful Neighbour
Ya i had simular issues i just moved it to where it was convient for me and i also opted to use a powerline adapter to run network upstairs to my computer as well. Hard wired only way to go.