After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I wanted to change my router settings to 2.4 ghz and followed the instructions described in the article but I have nothing like that in my personal admin cabinet
We have an elderly family member with dementia who is being harassed from another person. I have blocked their number on his handset as well as going to call control and entered the number there as well. The calls are still going through. This is a l...
Good evening dear community. I ask you for help. I recently moved to Canada to Calgary. I connected to the Internet from TELUS . Lately I've been experiencing big problems with the connection. Every 10-20 minutes there is a disconnect. Which is criti...
I am writing to express my dissatisfaction with the performance of my Telus fibre internet connection. Despite subscribing to the 1Gbps plan, I have consistently experienced subpar speeds and unreliable connectivity.When conducting speed tests using ...
I have been on and off the phone with Telus reps since November 16 regarding our old business services being overcharged and Telus continuing to charge the new business owners and us for three months post-transfer. I get a different story and a runar...
What do i do on my Hub to get access to a 2.4ghz network? Thank you in advance
I switched from Shaw to Telus PureFibre a little while back and had a Technicolor NH20T installed. As I already had a TP-Link Deco XE75 mesh system set up, it was easier to just put the NH20T in bridge mode, so that was the only hardware I received. ...
I ordered a 5g hub and signed up for a new plan. I was sent an external hub setup. The installer kindly installed an inside model. I am left with the external system. One agent told me to mail it back or sell it. Any thoughts about this?
Telus online tool says my unit does not have fibre. I’ve called in and told it’s not available.This building was built last year and my neighbor right beside me has Telus fibre. I have found the fibre line in my media cabinet. How can I actually spea...
Just had telus bring fiber into our apartment building. Unfortunately being we had stacked conduits here they did not run fiber from the electrical room into each unit, instead used the existing Cat5E cables each unit. All I have to say is.... It suc...
