I have a Samsung soundbar but it won't sync with my remote. I can turn the TV (samsung) and box off with the telus remote. I have to use the sound bar remote to adjust volume. If I'm unavailable to sync I guess I'll deal with it. I've tried all the codes in the book.
Also when I sync my other TV (insignia) with the slim line 2 remote I also can't adjust volume without the actual TV remote. I feel I should be able to adjust the TV volume with the telus remote, if I can turn it off and on the with the same remote.