12-14-2017 01:48 PM
I have paid in advance for a full year of internet and home phone service. Every other month or so I get bandwidth "overage" warnings trying to upsell me on "unlimited internet" for an additional $15/mo. which was not an option with my annual plan. When I do get "overage fees" they are only $5. Why would I benefit from paying $15 then? To stop the "warnings"? Will my internet speeds increase? I often notice outages and slowdowns that seem to coincide with the "overage warnings." Can I possibly have a relationship with Telus that is not based on them squeezing the internet pipeline and trying to spin their fees as something other than extortion?
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12-14-2017 01:51 PM
12-14-2017 01:51 PM
12-14-2017 01:53 PM
The Unlimited internet plan for $15 is more for people going way over their allowed monthly bandwidth. If you're only going over a little bit and being charged $5 extra then it's not worth it for you at this point to upgrade to that plan.