Webmail/Telus email is currently down.
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Tarosujimoto how would you know the order? CRA does not use emails of any kind. If it says CRA it is a scam. If you think there is some banking info or some credit card thing you better get on the phone and make sure.
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Ok that’s funny. But what’s with the random ordering in the inbox?
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You must be so disappointed in your lost investment opportunities.. I tried this morning but got caught in a go back loop,, go back..go back..
go back... go back... i'm getting dizzy,,,,,,,,, when I stand up again I'm going looking for an external server...
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Polecat, cra, like many other agencies, including Telus billing, uses online mail. Like this one received a week ago.. which if sent to me between Thursday and today would not arrive.
English version *** La version française suit ***
Dear DONALD M BOYKIW:
The Canada Revenue Agency (CRA) sent you new mail online called:
Instalment reminder
This mail may require your attention.
If you have My Account, log in and click on "View mail" to read your mail.
If you signed up to receive mail online but don't have My Account, go to the CRA web page to register.
This is an automated email message. Please do not reply.
Version française *** The English version precedes ***
Cher/Chère DONALD M BOYKIW :
L'Agence du revenu du Canada (ARC) vous a envoyé du nouveau courrier en ligne intitulé :
Rappel d'acomptes provisionnels
Ce courrier peut nécessiter votre attention.
Si vous êtes inscrit à Mon dossier, ouvrez une session et cliquez sur « Voir le courrier » pour lire votre courrier.
Si vous vous êtes inscrit pour recevoir votre courrier en ligne, mais n'êtes pas inscrit à Mon dossier, allez à la page Web de l'ARC pour vous y inscrire.
Ceci est un message électronique automatisé. Veuillez ne pas y répondre.
English version *** La version française suit ***
Dear Xxxxxxx
The Canada Revenue Agency (CRA) sent you new mail online called:
Instalment reminder
This mail may require your attention.
If you have My Account, log in and click on "View mail" to read your mail.
If you signed up to receive mail online but don't have My Account, go to the CRA web page to register.
This is an automated email message. Please do not reply.
Version française *** The English version precedes ***
Cher/Chère xxxxxccx :
L'Agence du revenu du Canada (ARC) vous a envoyé du nouveau courrier en ligne intitulé :
Rappel d'acomptes provisionnels
Ce courrier peut nécessiter votre attention.
Si vous êtes inscrit à Mon dossier, ouvrez une session et cliquez sur « Voir le courrier » pour lire votre courrier.
Si vous vous êtes inscrit pour recevoir votre courrier en ligne, mais n'êtes pas inscrit à Mon dossier, allez à la page Web de l'ARC pour vous y inscrire.
Ceci est un message électronique automatisé. Veuillez ne pas y répondre.
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Yo can tell the order via thread. I got 2 replies to the original email sent to me before the original email.
and I also got forwarded an email to me in which I was one if the original addresses.
so yeah, the inbox is a real mess.
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I could also send you a copy of the telus ebill that I got Monday. But you get the point. Tm to go back to paper billing since telus email is apparently not reliable enough to send a telus ebill.
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...so I tried a different mailbox and tried to change the password when from the login screen it didn't recognize my user name or password (not sure which one, Sir Telus won't tell me) and guess what>>>
not sure I even have a help desk anymore... and I guess the Directory is at an important marketing meeting ... deciding how many 55" 4k UHD TV's we're all going to get when they send us our offer by email...
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I'm now getting emails in Red Deer...though not any of the ones from the 3 days of the crash. And my wife is NOT getting emails...even though we're on the same account.
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And I just sent an email to myself via a different provider. It did get through via telus webmail, but not via outlook.
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OK, now it did...at glacial speed.
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Polecat, are you sure about the bounce back? Because none of the guys who just I spoke with who sent me an email in the weekend got a bounceback.
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I know it’s a necessity in today’s age to have people put out standard company approved messages but it still doesn’t change the fact it’s annoying seeing the SAME cut & paste comment from Tech Support “we’re sorry for any inconvenience we may have caused you.....we understand how email is important to you...we fully appreciate all you patience....we are working around the clock”. Might as well have bot make those posts. Re: Twitter.
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Providers Like telus, iCloud and shaw?
So no bounceback means no way of knowing who sent you an email.
I don’t think there was any bounce backs to start with, just a black hole in your servers, unless you can show me one.
i guess the resend solution isn’t a solution then....
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And what about the random ordering in the inbox? Just another annoying result we have to deal with?
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So is it safe to conclude that if emails from those missing days aren't here now they are toast?
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Exactly. The black hole is what appears to be happening when I look at my inbox. Support needs to warn people of this risk.
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You probably need to wait until the outage is fully resolved. The same thing happened in May and eventually a ton of emails came through a week later. This one looks far worse than the May outage
So Which by current forecast is.... maybe never?
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The fact that a couple random emails are coming into my inbox with no relationship to when they were sent is troubling.
the fact that a Telus can’t acknowledge or explain why is laughable.
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Sunday morning, STILL no email, been that way since Thursday morning. My wife's has been working since Friday morning but has had a few interruptions of service.
Would expect better of Telus, disappointing and very FRUSTRATING!!!
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Same problem here...that login page just sits there and dares me to try and make it work ! Strange thing is, I can login to the Outage Update page using the exact same name & password..guess there must be 2 of me !
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tarosujimoto Sorry i should have said sending to legit mail address but cannot be delivered ------ server down --------- persons in box is full----- person has moved to another provider with a new address and possible old address is still alive. Funny things happen. Polecat
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Read on twitter that a server that needed to replaced was incorrectly installed. That's what you get for subcontracting everything. Sure, in the short-run, you cut costs; but in the long run you embarrass yourself silly when stuff like this happens.
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@geodoc wrote:Vancouver - 10:00 AM - 08/18/19
Webmail partially working. Able to log in and view inbox page. Unable to view any other sections like 'sent', or 'trash'. Unable to compose. POP mail seems to be functioning normally (MS Outlook).
Telus' response to this fiasco makes me think of what became a classic meme from Chernobyl:
"3.6 roentgen? Not great, not terrible."
Telus' managment's focus would seem to the outside observer, to be more focused on PR damage control than dealing with the cause. Not in the same league as the Politburo 's response to a nuclear power plant explosion, but it does rime just enough that it certainly should make them a little uncomfortable.
I'm more sad because I own Telus stock & don't want to see what happens to the stock on Monday.
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I generally think that most people need to chill out. Going without your email isn't on par with the Earth exploding like some replies would have you believe. At the same time, days later this still isn't working and now neither is the outages page. As well, I'm met with a warning that my login is invalid and I'll be frozen out of my account if there are 10 bad logins. Ridiculous.