We are extremely busy..Long waits between 8.00 to 9.00PM every day?C.Service.

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kruisey
Advisor

Sometimes wait is 30 minutes and longer to ask a simple question.?

Fornunately the other evening when my TV service went down it was later evening then I got exellent help restorng.

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deveerei
Advocate

If the wait time for the TV support queue is longer than expected you can try going to telus.com/chat