VISA Card offer - did anyone get their card they were promised?

[tdyollear]

Telus recently ran fibre to my house this summer and then came to my door offering a great deal with a $400 prepaid VISA card if I cancelled Shaw. I accepted and was connected on October 18th, 2017..

It has been almost 3 months and I still have yet to receive my $400 VISA card. I have contacted the online chat numerous times and they all assured me "it is coming, it is coming..." but I still have yet to see anything.

So, I'm posting publicly here to see how long other people waited to get their cards and how much hassle it was.

[TelsuAlumni82]

I still have not received the visa card that I was promised.  When I call Telus for an update they can't find a record that I am supposed to receive a card.  Not sure why I signed a contract if I am getting nothing out of it