10-27-2018 01:58 PM
I just upgraded to Internet 75 and the average wifi speed I'm getting is 45mbps. On a hard wire speed test, the speed is 100+ mbps. I had spoken with Telus tech support and made few changes to wifi settings like channel, frequency, etc., but to of no avail. They also sent a technician to my house and he made a few more changes to the network settings and replaced the modem but the problem remains.
What could be causing this problem? Appreciate any help. Thx.
10-27-2018 03:54 PM
There are SO many things which can affect Wi-Fi speeds. If a wired connection gets 100+ Mbps, then there is likely something in your local environment or the devices you are using to connect affecting your Wi-Fi speeds. Have a look at this article to see just some of the issues.
11-03-2018 05:01 PM