Unwanted calls

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Resident

How can I stop calls coming to my home phone at all hours of the day and night. There is no identification of the caller's name or number and when I answer, mobody answers my "hello." This morning, I waited on the line for a couple of minutes and then a machine voice said "goodbye." This is very frustrating as it is affecting my health as I don't get a full night's sleep.

 

Is there a way to block "unidentified name and number" calls?


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Most Helpful
Rockstar

Telus has/had 'do not disturb'. May not be available.

http://telus.com/content/help/home-phone-support/calling-features/do-not-disturb.jsp

You program it to block all calls, except for certain numbers, from ringing your phone during certain hours, like overnight.

 

There is 'caller reveal'. It is used to block numbers that do not display their calling information. The user is told to enter their actual number. I think it does not initially ring through, so it won't bother you with a ring before they enter legitimate information.

http://telus.com/content/help/home-phone-support/calling-features/call-reveal.jsp

 

Another version is known as Anonymous Caller ID http://telus.com/content/help/home-phone-support/calling-features/anonymous-caller-id.jsp

Your phone will still ring(there will be a Telus speciallty number diplayed), and if the caller is a bot(auto-dialer), there will no caller-name voiced to you, for your approval to ring through.

 

 

Call screen. Allows to block up to 12 numbers. Good for that bot that keeps calling repeatedly for a week. Then purge the list every so often.

http://telus.com/content/help/home-phone-support/calling-features/call-screen.jsp

 

 

The big problem people will have, is they answer the phone from any number that calls and then sit there and keep saying "hello, hello?". The scamming caller(who picks up from the auto-dialer) then knows you are ready to be lied to, or that your number is active for calling more.

 

 

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CPU Alum
CPU Alum

Yes, Telus can prevent unlisted calls from reaching you.  Give them a call.

 

HOWEVER, I've found scam calls from outside Canada still get through.  There's also caller id spoofing that Telus cannot get around.

 

Some people resort to changing their numbers.  Sadly, others have done the same and after a few weeks, you'll still be getting nuisance calls.  It's just once person's problem pass onto another.

 

I now let unlisted calls go to my answering machine.  It's not worth my time answering them. Their machine can talk to my machine.

 

If you want your sleep... put the phone at the other side of the house and/or turn the ringer off.

Highlighted
Most Helpful
Rockstar

Telus has/had 'do not disturb'. May not be available.

http://telus.com/content/help/home-phone-support/calling-features/do-not-disturb.jsp

You program it to block all calls, except for certain numbers, from ringing your phone during certain hours, like overnight.

 

There is 'caller reveal'. It is used to block numbers that do not display their calling information. The user is told to enter their actual number. I think it does not initially ring through, so it won't bother you with a ring before they enter legitimate information.

http://telus.com/content/help/home-phone-support/calling-features/call-reveal.jsp

 

Another version is known as Anonymous Caller ID http://telus.com/content/help/home-phone-support/calling-features/anonymous-caller-id.jsp

Your phone will still ring(there will be a Telus speciallty number diplayed), and if the caller is a bot(auto-dialer), there will no caller-name voiced to you, for your approval to ring through.

 

 

Call screen. Allows to block up to 12 numbers. Good for that bot that keeps calling repeatedly for a week. Then purge the list every so often.

http://telus.com/content/help/home-phone-support/calling-features/call-screen.jsp

 

 

The big problem people will have, is they answer the phone from any number that calls and then sit there and keep saying "hello, hello?". The scamming caller(who picks up from the auto-dialer) then knows you are ready to be lied to, or that your number is active for calling more.

 

 

View solution in original post