10-26-2016 09:35 AM
Solved! Go to Solution.
10-26-2016 10:09 AM - edited 10-26-2016 10:15 AM
10-26-2016 09:44 AM
10-26-2016 10:09 AM - edited 10-26-2016 10:15 AM
10-26-2016 10:26 AM
10-26-2016 10:42 AM
Facebook/Twitter will likely tell you there is no tech available. Ask them to have one call you.
10-26-2016 10:56 AM
Can you post the page link you are referencing for the email contact, so we can forward it appropriately?
Thanks.
10-26-2016 12:46 PM
10-26-2016 01:36 PM - edited 10-26-2016 01:43 PM
The link itself works fine to direct you to the contact page.
Are you trying to use the Email Telus Mobility link?
10-26-2016 01:37 PM - edited 10-26-2016 01:45 PM
Looks like the email is for Mobility inquiries, and requires a login, so it is checking your services to determine eligibility to continue.
I, too can access the form. Have you an account set up in 'My Account' with Telus?
The only other ways I see to not wait in the phone queue, are to use Chat, or send a message through Facebook or Twitter.
10-26-2016 02:10 PM
10-27-2016 12:06 AM
10-27-2016 02:48 AM
You've got my attention. I tested the link you gave. Seems ok. Do you have a portal account set up? As far as the fiber link, I need your tel number to run tests on your circuit. Please provide the info by PM only. Never give your account details on the open forum.
10-27-2016 09:26 AM
10-29-2016 07:55 PM
10-31-2016 01:30 AM
10-10-2018 10:37 PM