Telus Norton Online keeps popping up with an error

[julianM]

Telus Norton Online keeps saying that i have an error 8504.101 and will not fix itself

[Nighthawk]

That error has been in Norton products for a while now.

Main Support page > https://support.norton.com/sp/en/uk/home/current/solutions/v62545610_EndUserProfile_en_us?abproduct=...

Norton forum posts regarding error dating back to 2011:

• http://community.norton.com/en/forums/error-code-8504101
• http://community.norton.com/en/forums/error-message-8504101
  

[julianM]

this is the telus branded norton it also wont show up as antivirus on the computer

[Nighthawk]

Norton is Norton. I stopped using it years ago because of all of the problems I had with it.

You could try calling in but I'm not sure what part of it Telus supports if at all.