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Telus Internet Team

RJL
Just Moved In

I received an email from the "Telus Internet Team" asking me to take a short 7-10 minute survey.  Is this a scam or legit?

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Is it asking for you to enter any credentials? If not, then I'd not worry about it and you can answer or not as you please.

 

Telus does regularly survey customers about their experience, especially after you have contacted their Customer Service team, added a service, or had a technician visit. Less often they will survey a number of customers to gather information about their services generally.

 

 

NFtoBC
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RJL
Just Moved In

Thanks, I was concerned because it had been sent to my spam basket by Telus email.