07-12-2016 04:36 PM
I received an email from the "Telus Internet Team" asking me to take a short 7-10 minute survey. Is this a scam or legit?
07-12-2016 04:43 PM
Is it asking for you to enter any credentials? If not, then I'd not worry about it and you can answer or not as you please.
Telus does regularly survey customers about their experience, especially after you have contacted their Customer Service team, added a service, or had a technician visit. Less often they will survey a number of customers to gather information about their services generally.
07-12-2016 07:50 PM
Thanks, I was concerned because it had been sent to my spam basket by Telus email.