cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

T3200M modem crashes with VPN

Phil604
Neighbour

Anyone have a problem with PPTP VPN connections causing the T3200M modem to crash?

 

This is what I've experienced:

- Attempted to connect to my company VPN but could not connect.

- Went into Advanced settings / ALG, changed PPTP to "disabled" which I believe is "pass through". Retried connection.

- Now it connects, but almost immediately after successful connection the WIFI drops and I have to unplug the modem and plug it back in to get wifi operational again.

- Same issue occurs every time: connect to vpn, wifi/internet drops, power cycle, wifi back.

 

My guess is there's a firmware issue but not sure if this is a known issue...

 

 

Thanks.

28 REPLIES 28

"there is know issue with this router which will not allow any VPN connection through it no matter what"

 

---> That can't be true, I've been using VPN with this modem for 3+ years and I have 0 problems. Perhaps my configuration is different than everyone else's, but I've never experienced this issue using VPN with this modem

 

I suspect the problem occurs with Windows-based systems.


@Linux-Is-Ransomware-Free wrote:

---> That can't be true, I've been using VPN with this modem for 3+ years and I have 0 problems. Perhaps my configuration is different than everyone else's, but I've never experienced this issue using VPN with this modem

 

I suspect the problem occurs with Windows-based systems.


No problems on my Win 10 PC. I've been using a VPN to connect to work for many years, for as long as I've had the T3200M.

Nighthawk
Community Power User
Community Power User

My VPN is connecting fine through the T3200M. Computers and phones can all connect to the VPN I use.

 

@Linux-Is-Ransomware-Free which VPN do you use?


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

I use purevpn and it is configured in router

Only the best - ProtonVPN

 

Where I can use passwords 100+ (base 94) characters in length (which, for mine, I change weekly) and have the option of single or dual-layer global servers through which to connect.

 

Check them out and see how their dual-layer servers exponentially secure one's connection.

Also, I don't set mine up in the gateway - that exposes my VPN settings to prying Telus (admin) eyes - instead, I set mine up per device, which creates encryption from end-to-end - that way, there's no possibility of MITM. Like I said, I change my PW (and username) weekly, it's hard to hit a moving target.

I am connecting using router configuration not Windows based devices

Nope, I gave up. It seems like a lost cause to get Telus to resolve anything unless their entire customer base is complaining about it.

I ended up getting Google WiFi and relegating the Telus equipment to TV only. One thing I'm quite amazed with is how much faster and responsive my internet is now that I'm not using Telus's crumby equipment.