T3200M and Airprint

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giantbrownguy
Leader
Hi everyone,

My parents had their modem replaced with a T3200M by telus. Since it was replaced, the Apple Airprint protocol with their HP printer stopped working. I’m assuming something in the configuration messed up the Bonjour protocol. Has anyone encountered this and found a solution? TIA!
NFtoBC
Community Power User
Community Power User
Yes, there often seems a disconnect between the wireless and wired / wireless connections through the T3200M. It is not a Bonjour issue, but much simpler!
I’ve had success with either a second router for all devices on the local network, leaving Optik on the T3200M, but prefer the elegance of Telus’ Boost Wi-Fi product, at about the same price. Either of these options addresses the AirPrint issue.
There’s lots of discussion about the T3200M Wi-Fi issue in the Neighbourhood.
You can also try turning off Smart Steering in wireless settings and see if that helps.
NFtoBC
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giantbrownguy
Leader
Thanks for the help @NFtoBC

Looks like the printer or iPad was getting confused by the 2.4 vs 5 ghz networks. I shut off the 5 ghz and smartsteering, and am just keeping everything on 2.4. My parents use their network for very little, so Boost wouldn’t be worth it for them. Hopefully this will work. So far so good, but I’m waiting for the printer to go to sleep to test it properly.
ThePopper
Advocate

I have a Canon MF217W Image Class printer, and mine has been working seamlessly!

Print from my iPad and iPhone with no issues.