Slow Internet

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Ivan123
Just Moved In
I am paying for 150/150 but after the first three days, it's slowed down to 36/27. Whats wrong?

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Most Helpful
xl
CPU Alum
CPU Alum

Things to check for....

  • Is the 36/27 on wifi or Ethernet?  wifi is subject to interference.  Does the speed go up when you are 12 inches from the router?  Some devices cannot use the latest wifi standards.
  • Are you using the internet exclusively?  Could someone else be streaming on the connection?  Do you own IP cameras uploading content to the cloud?
  • are you connected to the 2.4 or 5ghz wifi band?
  • some devices can't handle the added speed.

 

View solution in original post


All Replies
Most Helpful
xl
CPU Alum
CPU Alum

Things to check for....

  • Is the 36/27 on wifi or Ethernet?  wifi is subject to interference.  Does the speed go up when you are 12 inches from the router?  Some devices cannot use the latest wifi standards.
  • Are you using the internet exclusively?  Could someone else be streaming on the connection?  Do you own IP cameras uploading content to the cloud?
  • are you connected to the 2.4 or 5ghz wifi band?
  • some devices can't handle the added speed.

 

View solution in original post