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Setting up new personas on our e-mail account

Just Moved In

I am trying to set up different personas on our e-mail account (Under preferences, then Accounts). I have set up two additional personas so far. Sending e-mails from these personas is no problem, but so far our account is not able to receive e-mails sent to these additional personas. Help please.




Community Power User
Community Power User
Do you mean aliases (different email addresses coming to one person), or is each held by a different individual?

There have been a number of changes to the Telus self-serve site in recent months, and if not working within a day, you may have to call in. You should be able to confirm if the emails are working by logging in to the webmail service.

Also confirm you do indeed have any mail program set to proper ports, ssl, etc.

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