Hi! I cancelled my Telus internet and cable 2 months ago, I still haven't received the return waiver or box. I called Telus and they said to just put them equipment in any box and write my account number and name on it and mail it to them. I forgot to ask where I would be mailing it to, does anyone have the return equipment address?
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If you just take your box to Canada Post and say "send this to TELUS" they take care of the rest and ship it to the right place for no charge.
If you are sending back TELUS-owned equipment, make sure you get a Waybill number from Canada Post and provide that number to TELUS so they don't charge your for the device.