12-04-2017 01:14 AM
Hi there,
I'm having TELUS come in and upgrade our set top boxes to the new 4K PVR and 4K wireless set tops. I noticed that these particular models of set top boxes are capable of using bluetooth remotes and IR remotes. Do the TELUS remotes still have to work via IR or are the remotes that they give now with these new boxes working via bluetooth?
Thanks in advance!
Solved! Go to Solution.
12-04-2017 01:19 AM - edited 12-04-2017 12:58 PM
The remote included are IR on the (Arris) 5602 and 5662 for the 4K receivers. But the receiver can work on Bluetooth.
12-04-2017 01:19 AM - edited 12-04-2017 12:58 PM
The remote included are IR on the (Arris) 5602 and 5662 for the 4K receivers. But the receiver can work on Bluetooth.
12-04-2017 01:28 AM
Thanks for the super quick response! That will save me figuring out an IR repeater solution. 🙂
12-04-2017 10:50 AM
So if the remotes can work via Bluetooth how do you pair the remote to the PVR? And which models of PVR and remote are you referring to?
12-04-2017 12:48 PM - edited 12-04-2017 12:54 PM
Behind the VIP5602W (wireless 4K) and 5662W (4K PVR) is a Bluetooth button. Press the button, then with your Bluetooth remote press any key and it will sync.
If you go menu>settings>remote control, you will see it paired.
12-04-2017 01:36 PM
OK but you need your own remote? The Slimline 2 isn't a bluetooth remote.
12-04-2017 01:51 PM - edited 12-04-2017 02:29 PM
12-30-2017 11:09 AM
Curious why Telus wouldn't provide Bluetooth remotes with the recievers if they are Bluetooth capable. Any idea if there are plans to upgrade the remotes to BT?
12-30-2017 03:21 PM
Cost and consistency most likely. A basic IR remote will be cheaper and if it works across the majority of boxes it means setup and support will be consistent. Telus hasn't hinted at any plans to change to bluetooth remotes so far so it's difficult to say when or if that will happen.
06-19-2018 07:12 PM
06-28-2018 04:25 PM
09-24-2018 10:27 PM
Hi @viperdiablo1! I don't believe there is a way for the Bell Bluetooth remote to work with the technicolor uiw8001 4K pvr's. I understand that Telus or the manufacturer has disabled the bluetooth functionality on these STBs. I had my Telus installer swap out the technicolor uiw8001 for the arris 5662 and now the bluetooth remote functionality works out of the box. Getting the bluetooth remote to connect to my TV is a different story due to the Bell Bluetooth remote's lack of input button. I've asked @WestCoasterBC for assistance 🙂
09-24-2018 11:57 PM
09-25-2018 12:02 AM
09-26-2018 06:35 AM
Curious what you mean by won’t work with your Sony tv? Are you saying all functions of the remote will not work with the tv? Or is it just specifically the input button not working?
09-26-2018 11:08 AM