I'm having TELUS come in and upgrade our set top boxes to the new 4K PVR and 4K wireless set tops. I noticed that these particular models of set top boxes are capable of using bluetooth remotes and IR remotes. Do the TELUS remotes still have to work via IR or are the remotes that they give now with these new boxes working via bluetooth?
Thanks in advance!
The remote included are IR on the (Arris) 5602 and 5662 for the 4K receivers. But the receiver can work on Bluetooth.
Behind the VIP5602W (wireless 4K) and 5662W (4K PVR) is a Bluetooth button. Press the button, then with your Bluetooth remote press any key and it will sync.
If you go menu>settings>remote control, you will see it paired.
Cost and consistency most likely. A basic IR remote will be cheaper and if it works across the majority of boxes it means setup and support will be consistent. Telus hasn't hinted at any plans to change to bluetooth remotes so far so it's difficult to say when or if that will happen.
Hi @viperdiablo1! I don't believe there is a way for the Bell Bluetooth remote to work with the technicolor uiw8001 4K pvr's. I understand that Telus or the manufacturer has disabled the bluetooth functionality on these STBs. I had my Telus installer swap out the technicolor uiw8001 for the arris 5662 and now the bluetooth remote functionality works out of the box. Getting the bluetooth remote to connect to my TV is a different story due to the Bell Bluetooth remote's lack of input button. I've asked @WestCoasterBC for assistance 🙂