Red light on router stays on

[sawright]

Most of the time the light on the right hand side is glowing red. I've done a restart and it always comes back. I'd say it's red about 60% of the time. What is wrong and how do I fix it?

[NFtoBC · Accepted solution]

Telus have a number of devices. Which are you speaking of?

What speed service did you purchase?

What speed do you see on Speedtest.net from a hardwired computer?

[Retired]

Telus wi-FI modem-T3200M 5G ?

[NFtoBC]

What speed are you seeing on Speedtest.net, and how does it compare to the speed you purchased?