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If you're having an issue with pixelation. Call Telus and request a service call, so they can troubleshoot and fix the issue. The best time to call is early in the morning. Or reach them Facebook or Twitter
Pixelation on a recording is odd and is usually related with the quality of the internal wiring. I would call with the information gathered from a simple troubleshooting guide :
-Does the issue continue to live streams? which channel show demonstrate such behaviour.
-How do you connect your PVR with the rest of your home's network?
-Verify that all video outputs are solid; attempt changing HDMI port on your TV
-Try replicating the issue while using an Ethernet cable and the only device actively connected to your Actiontec box is your PVR. Try playback on this setup.