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Optik TV Slimeline Remote not controlling Volume

scotte
Just Moved In

I have an Insignia TV which is on the Code list for TVs but the remote won't control the volume on the Optik setting, only the TV setting? I've reset the remote and it still doesn't work.

1 ACCEPTED SOLUTION

Hi! Check out the TELUS_TV user guide, page 6 for setting up your remote control functions for your TV. Note that Insignia code is 21. It may not be the code in your TV booklet. http://www.telus.com/content/help/common/pdf/TELUS_TV_user_guide.pdf

If this fails call Telus TV for tech help.

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2 REPLIES 2

SeaOtter
TELUS Employee
TELUS Employee

Hi scotte, curious if it has ever worked for volume or if this is a first time setup of the remote?

Hi! Check out the TELUS_TV user guide, page 6 for setting up your remote control functions for your TV. Note that Insignia code is 21. It may not be the code in your TV booklet. http://www.telus.com/content/help/common/pdf/TELUS_TV_user_guide.pdf

If this fails call Telus TV for tech help.