OPEN Wi-Fi and Telus data issue

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Resident

 

These days everywhere SHAW open Wi-Fi  is available and it disconnect you from your carrier and does not let you to connect to data plan 3G unless you go in the setting and turn off the Wi-Fi  otherwise you will not get any message on your phone as SHAW Wi-Fi doesn't let you to connect with Telus if the Wi-Fi option in ON and if you turn OFF the WI-FI option due to this connective issue and you don't turn it on then you always using data even where the Telus Wi-Fi is available. This is weird that you have to turn OFF and ON WI-FI each time your at home or the office as you are not SHAW customer. That is the reason people are switching to SHAW. Is Telus is doing something to resolve this issue?


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Rockstar

You should do a Google search on how to manage Wifi/Cellular networks for access with your smart-phone.

http://www.esecurityplanet.com/trends/article.php/3929541/How-to-Securely-Manage-WiFi-on-Smart-Phone...

 

 

 

 

The "Shaw Open Wifi" needs a Shaw user name and password to connect.

If a hotspot is using Shaw, but is open to the world, you may of connected to that type, or maybe your job has it and you had setup to connect to a Shaw hotspot.

 

If your phone automatically connects to any 'open hotspot wifi' , that is a security risk.

Always have your phone to ask permission before connecting to any open wifi.

For ease of use, your phone does not have to ask to connect to your Telus home 'secured wifi' connection, as it is given automatic permnission by your settings in the smartphone. 

 

Using a open hotspot and accessing your email accounts is a security risk, depending on encryption.

Sending Telus email over a Shaw network may cause the email to get rejected at the delivery point, due to settings issues of two different providers(it may see what is called 'spoofed  headers')

 

If you leave your Wifi on all the time(also a tracking privacy risk, as stores are a-holes). And uses battery life as it keeps looking for a Wifi terminal(its own or open wifi).

 

 

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Community Power User
Community Power User

Not at all sure what you mean here.

 

 

NFtoBC
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Most Helpful
Rockstar

You should do a Google search on how to manage Wifi/Cellular networks for access with your smart-phone.

http://www.esecurityplanet.com/trends/article.php/3929541/How-to-Securely-Manage-WiFi-on-Smart-Phone...

 

 

 

 

The "Shaw Open Wifi" needs a Shaw user name and password to connect.

If a hotspot is using Shaw, but is open to the world, you may of connected to that type, or maybe your job has it and you had setup to connect to a Shaw hotspot.

 

If your phone automatically connects to any 'open hotspot wifi' , that is a security risk.

Always have your phone to ask permission before connecting to any open wifi.

For ease of use, your phone does not have to ask to connect to your Telus home 'secured wifi' connection, as it is given automatic permnission by your settings in the smartphone. 

 

Using a open hotspot and accessing your email accounts is a security risk, depending on encryption.

Sending Telus email over a Shaw network may cause the email to get rejected at the delivery point, due to settings issues of two different providers(it may see what is called 'spoofed  headers')

 

If you leave your Wifi on all the time(also a tracking privacy risk, as stores are a-holes). And uses battery life as it keeps looking for a Wifi terminal(its own or open wifi).

 

 

View solution in original post

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Connector

Hi @Asad121 

 

It sounds like your smartphone has connected to the Shaw Go WiFi system at somepoint. As this is an open access point, your smartphone now remembers it and will connect to any Shaw Go WiFi  that's nearby. The problem is these WiFi access points have a secondary login. Until you launch the browser and login, your smartphone will connect locally to the WiFi access point however it will have not have an internet connection. Since your smartphone now thinks it's connected to WiFi, it will not attempt to connect using your cellular data connection.

 

To correct this issue you can make your smartphone "Forget This Network". These steps can vary per model but if you let me know which smartphone you have I can provide additional assistance.

 

Thanks,

 

Kyle

Member of the TELUS team


http://about.telus.com/community/english/socialmedia