No internet or cable

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Lynn1
Just Moved In
Hi Telus,

Why am I spending so much on your services when my internet and cable don't work on a Saturday night when I just want to watch the hockey game?
WestCoasterBC
Community Power User
Community Power User

@Lynn1 Did you power cycle your modem (unplug and plug it back in) along with your optik tv receiver.

 

Further troubleshooting is located here.

 

There maybe a localized outage in your area. But nothing appears currently on the Service Status.


Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.