No dial tone


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Showing line in use on cordless.
Went through troubleshooting.
Internet and TV working.
Have no backup phone.
How do I let Telus know ?? Victoria, BC
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Have you tried Telus's chat page?


Make sure your phone is securely plugged in.  Does it need batteries?  Are the batteries low?

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If you have an alternate phone to call from ( cell phone, neighbours, friends/ family ) you can reach our technical support at 310-8324. We are also available Online at:  and are available 24/7. 

You can find alternate contact info here: