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Have you tried Telus's chat page?
Make sure your phone is securely plugged in. Does it need batteries? Are the batteries low?
If you have an alternate phone to call from ( cell phone, neighbours, friends/ family ) you can reach our technical support at 310-8324. We are also available Online at: www.telus.com/chat and are available 24/7.
You can find alternate contact info here: http://www.telus.com/get-help/contact-us/